Privacy Policy

Last updated: 11/11/2025

This Privacy Policy describes how Syok.app (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you access our website, purchase products, or interact with our services.
By using this Website, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We may collect and process the following information:

1.1 Personal Information

• Name

• Email address

• Billing address

• Phone number (if provided)

• Account login details

1.2 Payment Information

We do not store or process credit card details directly.
Payment information is securely handled by third-party payment processors (e.g., Stripe, PayPal).

1.3 Technical Data

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Access time and referral URL

1.4 Optional Information

Information you provide voluntarily, such as:

• Customer support requests

• Product feedback

2. How We Use Your Information

We use collected data for:

• Processing and fulfilling orders

• Communicating with you (support, updates, confirmations)

• Product activation & license management

• Improving website performance and product offerings

• Verifying identity & preventing fraud

• Marketing and promotional communication (optional opt-in)

3. Use of Cookies

We use cookies and similar technologies to:

• Enable website functionality

• Personalize user experience

• Track analytics and performance

You may disable cookies through your browser, although this may affect website functionality.

4. Sharing of Information

We do not sell or rent your personal data.

We may share information with:

• Payment processors (e.g., Stripe, PayPal)

• Service providers assisting website operations

• Law enforcement if legally required

• Analytics partners (aggregated, non-identifiable data)

All third-party partners are obligated to maintain data confidentiality.

5. Data Storage & Security

We implement security measures to protect your data from:

• Unauthorized access

• Alteration

• Disclosure

• Destruction

Despite our efforts, no electronic storage or transmission method is 100% secure.

6. Data Retention

We retain personal data only as long as needed to:

• Provide services

• Maintain transaction records

• Comply with legal obligations

You may request deletion (see Section 9).

7. Third-Party Websites

Our Website may contain links to third-party websites.
We are not responsible for:

• Their privacy practices

• Content

• Security

Use of external sites is at your own risk.

8. Children’s Privacy

Our Website and products are not intended for individuals under 18.
We do not knowingly collect information from minors.
If we learn that data was collected from a minor, we will delete it promptly.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your data

• Correct inaccurate data

• Request deletion

• Restrict or object to data processing

• Request copy of stored data

Requests can be made via our Contact Page or email.

10. Email & Marketing Communications

With your consent, we may send:

• Product updates

• Promotions

• Educational content

You may unsubscribe at any time via email footer or by contacting us.

11. Digital Products & Licensing

When purchasing software (e.g., EA robots, indicators, plugins), we may collect data necessary to:

• Validate product licenses

• Prevent unauthorized use

• Improve product performance

12. Changes to This Policy

We reserve the right to update this Privacy Policy without prior notice.
Updates will be posted on this page with the last revised date.

Continued use of the Website constitutes acceptance of the revised terms.

13. Contact Us

If you have questions about this Privacy Policy, or wish to exercise your data rights, please contact us at:

📩 Email: syokapp@gmail.com

🌐 Website: https://www.syok.app